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Welcome to the Westvaal Motor Group! Here, you'll find answers to common questions regarding our services, vehicles, financing options, and customer support. Whether you're looking to purchase a new or used vehicle, schedule a service appointment, or explore financing, we've got you covered.
Buying a used car from Westvaal Motor Group comes with several benefits that make the experience trustworthy and convenient. Here are some key advantages:
Westvaal ensures that every used car is in excellent condition, giving buyers peace of mind about their purchase.
Westvaal offers a diverse range of used vehicles, catering to different needs, preferences, and budgets. Whether you're looking for a compact car, a family SUV, or a rugged bakkie, there's likely something that fits your requirements.
Westvaal provides a detailed history of the vehicle, including service records and accident history. This transparency helps buyers make informed decisions.
Used cars are typically more affordable than new ones, and Westvaal’s competitive pricing ensures buyers get great value for money. Financing options may also be available to suit different budgets.
Some used cars at Westvaal come with limited warranties or extended service plans. Additionally, the company’s reliable after-sales service ensures ongoing support for your vehicle maintenance needs.
Westvaal's knowledgeable and friendly sales consultants help buyers choose the right vehicle, providing expert advice tailored to individual needs.
With multiple dealership locations, Westvaal makes it easy to browse and purchase a vehicle locally. Many locations also offer online listings to help you shop from the comfort of your home.
Westvaal allows you to trade in your current vehicle, simplifying the process of upgrading to a newer model.
With a strong reputation in the automotive industry, Westvaal has built trust among customers, making it a reliable choice for purchasing a used car.
Yes, you can! Westvaal Motor Group encourages potential buyers to test drive a car before making a purchase. Test driving is an essential step in ensuring that the vehicle meets your expectations in terms of comfort, performance, and handling.
Reach out to your local Westvaal dealership to schedule a test drive. You can do this via phone, email, or by visiting the dealership in person.
Explore the range of new and used vehicles available, either online or at the dealership, and let the sales team know which model you’re interested in.
Typically, you’ll need a valid driver’s license to test drive a car. Some dealerships may ask for additional identification, so it’s good to confirm beforehand.
During the test drive, you’ll have the opportunity to assess the car's features, driving dynamics, and overall feel. The Westvaal team will also be available to answer any questions you may have.
Are you looking to sell your car? It is your lucky day; you have found the ultimate place to get the most value from your used vehicle. Our Westvaal Buy Cars process is designed to be quick, simple and safe. All you have to do to kick things off is to fill in the convenient valuation form provided and our skilled and qualified valuator will contact you in no time to discuss the assessment of your vehicle at your earliest convenience.
You can come to us or we will come to you to do a free assessment. Once we have made an unbeatable offer on your vehicle, which you have accepted, the deal will be concluded once all the paperwork has been done.
When it comes to handling the transfer of ownership of the vehicle, you can simply leave all of the running around to us. All that we need from you is a copy of your ID, proof of residence, proof of purchase or settlement letter and a copy of eNATIS (RCI).
Get a valuation on your vehicle. Complete our online form in less than 5 minutes. No obligations.
When purchasing a car from Westvaal Motor Group, the collection process is designed to be convenient and straightforward. Here’s what you need to know:
You will typically collect your car from the Westvaal dealership where you completed the purchase. If you’ve purchased the vehicle online or from a different branch, the dealership will coordinate with you to arrange the most suitable collection point.
Once the purchase is finalized and the vehicle is ready, a Westvaal representative will contact you to schedule a collection date and time. This ensures the vehicle is prepared, cleaned, and ready for you to drive away.
During the collection, you’ll have the opportunity to inspect the vehicle, confirm that all agreed-upon features and accessories are included, and ensure everything meets your expectations.
A team member will guide you through the car’s features, controls, and maintenance schedule. They’ll also address any final questions you might have before handing over the keys.
Ensure you have the necessary documentation for collection, such as:
In some cases, Westvaal may offer a delivery service, bringing your vehicle directly to your home or workplace. Check with your dealership for availability.
If you’re unsure which dealership to collect from or need assistance with the process, feel free to reach out to us directly. We're here to help! Contact Us
Servicing your car regularly is crucial for maintaining its performance, safety, and reliability. The frequency of servicing depends on several factors, including the car’s make, model, age, and your driving habits. Here's a general guide:
Check your car’s owner manual for the manufacturer’s recommended service intervals. These are typically based on mileage or time, whichever comes first. Common intervals include:
Your car might need more frequent servicing if you:
Modern vehicles are equipped with service indicator lights that notify you when it’s time for maintenance. Never ignore these signals.
Minor Service: Every 6 months or 10,000 km. Includes oil change, oil filter replacement, and basic checks.
Major Service: Every 12–24 months or 20,000–30,000 km. Includes in-depth inspections, brake and tire checks, air filter replacement, and more.
Once your car is out of warranty, it’s still important to follow the recommended servicing intervals. Regular maintenance helps prevent costly repairs and keeps your car in good condition.
Yes, you can book a service online at Westvaal Motor Group. We offer an easy and convenient way to schedule your car service through. Here's how you can do it:
Go our official Westvaal Motor Group website and look for the Book a Service section.
Enter your contact information, such as your name, phone number, and email, so the Westvaal team can confirm your appointment.
You'll be prompted to enter details about your vehicle, such as its make, model, year, and current mileage, etc. This helps ensure the service is tailored to your specific car.
Select a date and time that works best for you. The online system will show available slots at your chosen dealership.
After completing the booking, you’ll receive a confirmation email or SMS with the details of your service appointment.
Yes, Westvaal Motor Group typically offers courtesy cars to customers who are having their vehicles serviced, depending on availability and the nature of the service. This is especially useful if your car will be in the shop for an extended period.
1. Availability: Courtesy cars are subject to availability and may be provided on a first-come, first-served basis. It’s recommended to book a courtesy car in advance when scheduling your service.
2. Eligibility: Usually, courtesy cars are offered for major services or longer repair times. For minor services that take only a short period, a courtesy car may not be necessary.
3. Booking the Courtesy Car: When you book your service online or through the dealership, you can inquire about the availability of a courtesy car and request one if needed.
4. Conditions: You may be required to provide a valid driver’s license and proof of insurance to use a courtesy car. Terms and conditions may vary depending on the dealership, so it’s a good idea to confirm these details during your service booking.
5. Cost: In some cases, the use of a courtesy car might be free, but this can vary based on the dealership or the duration of the service. Be sure to check with the Westvaal branch for any fees or policies.
Yes, Westvaal Motor Group sells a wide range of car parts and accessories to help maintain or enhance your vehicle. They offer genuine, high-quality parts and accessories designed to ensure your vehicle remains in top condition.
Westvaal offers original equipment manufacturer (OEM) parts that are specifically designed for your car brand and model. These include:
Westvaal provides a wide range of accessories to customize your car and improve its functionality, including:
For those looking to upgrade their vehicle's performance, Westvaal offers parts like suspension kits, exhaust systems, and air filters.
If you need parts or accessories installed, Westvaal’s skilled technicians can handle the job. They ensure that everything is installed correctly and safely, preserving your vehicle’s performance and warranty.
To apply for finance at Westvaal Motor Group, you generally need to meet the following requirements:
If you meet these basic criteria, you can apply for vehicle finance at Westvaal. The dealership will guide you through the application process, and the finance terms will depend on the lender's review.
When applying for car finance at Westvaal Motor Group, you'll need to bring several important documents to ensure a smooth application process. Here's a list of what you typically need:
Valid South African ID (or passport if you're a foreign national with permanent residency).
A recent utility bill (electricity, water, or landline) or bank statement showing your name and address. This should be no older than 3 months.
The financial institution will run a credit check, so it's important to ensure you have a good credit score. If you're unsure about your credit history, you may want to request a credit report beforehand.
A valid driver’s license (typically a South African driver’s license, not a learner’s permit).
Recent bank statements (usually the last 3 months) to show your financial activity and ensure you can afford the monthly payments.
Yes, you can secure financing from another source and then use it to purchase a car at Westvaal Motor Group. Here's how it works:
If you prefer, you can apply for car finance through a bank, financial institution, or another lender before visiting Westvaal. Once you’ve been approved and have the necessary funds or a loan offer, you can proceed to purchase a vehicle.
After receiving your pre-approved finance, bring the approval details and the necessary documents (such as loan offer, proof of income, etc.) to Westvaal when you're ready to purchase a car. The dealership will assist you in finalizing the deal.
Once your financing is arranged, you can browse the vehicles at Westvaal and choose the one that fits your budget and preferences.
The dealership will work with you to ensure the sale is processed with your external financing, and they'll guide you through any paperwork or formalities required.
In most cases, it is possible to drive away the same day when purchasing a car via finance at Westvaal Motor Group, but it depends on several factors:
If you have pre-approved financing or have already completed the finance application and received approval, the process can be quicker, allowing you to drive away the same day.
The car you wish to purchase needs to be available and ready for delivery. If it's in stock and all paperwork is complete, the dealership can prepare the car for you.
Ensure that all necessary documents are in place (e.g., proof of identity, proof of income, driver’s license, and any other paperwork related to the finance). Having these ready will expedite the process.
If you're applying for finance at the dealership, the approval process typically takes some time to complete (often a few hours to a day), depending on the lender and your financial situation. Some finance applications may be processed more quickly, but it's important to keep in mind that this could take longer in some cases.
If you're trading in a vehicle or making a down payment, ensure that this is processed quickly, as it may affect the final finance approval and vehicle readiness.
Westvaal's financing terms and the specific agreements with lending institutions can affect how quickly you can drive away. The dealership will guide you through the process to ensure everything is completed efficiently.
If you're eager to drive away the same day, it's always a good idea to prepare all documents in advance and get pre-approved financing for a quicker process.
Yes, a company can apply for finance to purchase a vehicle at Westvaal Motor Group. This is common for businesses looking to acquire vehicles for operational use, such as company cars, delivery vans, or fleet vehicles.
In some cases, the financial institution may require a personal guarantee from the company’s directors or owners. This means that the individuals behind the business may be personally liable for the loan if the company defaults.
The financial institution will review the company’s creditworthiness, including its ability to repay the loan. A good business credit score can improve the chances of getting approval and securing favorable terms.
Business bank statements or other proof of income to show cash flow and the company’s ability to meet monthly payments.
Specify the type of vehicle the company intends to purchase (e.g., sedan, SUV, commercial vehicle). Some lenders may require details about the vehicle’s intended use for business purposes.
Personal identification documents (e.g., valid ID or passport) of the company’s directors or key decision-makers, as they may need to sign the finance agreement.
You can speak to a Westvaal sales representative who specializes in corporate sales and financing to guide you through the process and discuss the best financing options for your business needs.